Pūhara Whakawhitiwhiti Kōrero He pūhara whakawhitiwhiti kōrero a Call Center i hoahoatia mō te pokapū whakapā a tētahi pēke. Ka tautoko te pūhara i ngā kaimahi i te wā o ngā waea kiritaki me ngā tono kōrerorero. Ka tātaritia ngā hiahia o te kiritaki i mua, i te wā, ā, i muri hoki i ia waea, nō reira ka whakatauhia te maha o ngā raruraru i te pūtakenga kāore he waea hou e hiahiatia. Kua whakaurua ngā hongere ratonga whaiaro pēnei i ngā taupānga pūkoro, ngā ATM me ngā pūnaha whakautu ā-reo. Ka ārahina ngā kaimahi e ngā papatohu me ngā tātaritanga e tohu ana i ia kiritaki ki te teihana tika. Ka whakaatuhia e tētahi mata okiokinga ngā karere whakahihiri i waenga i ngā waea. He urupare te pūhara, ā, e wātea ana i te reo Ingarihi me te reo Tākei.
Ingoa kaupapa : Contact Centre, Ko te ingoa o nga Kaihoahoa : Akbank Design Studio, Ko te ingoa o te Kiritaki : Akbank.
Ko tēnei hoahoa pai rawa atu he toa o te tohu hoahoa koura i roto i te whakataetae hoahoa atanga, whakawhitiwhiti me te wheako kaiwhakamahi. Me tino titiro koe ki te kohinga hoahoa a ngā kaihoahoa toa koura, kia kitea ai ētahi atu mahi hoahoa atanga, hononga me te wheako kaiwhakamahi he hou, he auaha, he taketake, he ahurea auaha hoki.
